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GENERAL TERMS AND CONDITIONS

Please read the General Terms and Conditions below and click the button below to submit your registration if you agree.



Reservations and Payments

For most tours, a minimum deposit of $250 is required to reserve your space. For customized tours, the minimum deposit is $ 500. Your tour brochure will specify the amount of your required minimum initial deposit.

After making your initial deposit, you can make the regular installment payments that work best for you. However, you must pay at least 50% of your balance 180 days before you are scheduled to depart from the US.

Your remaining balance must be paid 90 days before your scheduled departure date. Also, as ground tour costs can increase after you register for a tour, quoted tour prices are subject to change without notice. However, you will not be affected by any price increase after you have paid at least $1000 toward your tour price. We reserve the right to correct any pricing errors.

Quoted tour prices are per person and based on double or twin room occupancy. If you would like a single room, please indicate it on your registration form. A single room upgrade will apply.



Roommate Requests

If you would like a roommate but do not have one and would like us to try to find a roommate for you, please indicate this on the Our tour packages are priced based on double/twin occupancy in hotels. If we cannot match you within 60 days of the start date, you must upgrade to a single room and pay the single room surcharge.



Cancellations and Refunds

African Connections reserves the right to cancel any tour for any reason. African Connections is not responsible for expenses incurred by guests in preparing for a canceled tour, including, but not limited to, non-refundable airline tickets, visa fees, immunizations, equipment, etc. We encourage you to contact our office before purchasing airline tickets to check the status of your tour.

If, for any reason, African Connections cancels or reschedules a tour for which you are registered, you will be entitled to full credit for all amounts you have paid without any deduction. This credit can be applied to any other African Connections tour. This credit must be utilized within 36 months of the cancellation date.

If you need to cancel your trip, email African Connections at [email protected]. Certain fees will apply, calculated as of the date that African Connections receives written notification of your cancellation.



Cancellation Fee Schedule

  • > The initial required deposit is not refundable. If the cancellation is more than 180 days prior to your scheduled departure date, this is the only fee applicable. Otherwise, the following cancellation rates apply:
  • > 180-120 days prior to scheduled departure, the cancellation fee is 25% of the trip price
  • > 120-90 days prior to the scheduled departure, the cancellation fee is 50% of the trip price
  • > 90-0 days before scheduled departure, the cancellation fee is 100% of the trip price


Trip Cancellation Insurance

We strongly recommend that all tour members buy travel insurance. This provides an extra layer of security and peace of mind and ensures you are covered in the event of unexpected circumstances.

Our company offers travel insurance through Allianz Global, a leader in the travel industry. Click on the link below for a no-obligation quote:

https://africanconnections-usa.com/travel-insurance



What Your Tour Package Includes:

The land portion of your tour includes the following:

  • > Expert tour management and support services
  • > Knowledgeable tour guides
  • > Deluxe Hotel accommodation during your tour
  • > Meals as outlined in your itinerary
  • > Comfortable air-conditioned ground transportation
  • > Airport transfers
  • > Luggage transport
  • > Tours and activities as outlined in your itinerary
  • > Entrance fees to all sites visited and to all events included in your itinerary.


Your Tour Package Does Not Include:

  • > Airfare (Unless specified in your itinerary)
  • > Passport
  • > Visa
  • > Any required immunization
  • > Travel Insurance (recommended)
  • > Any meals not specified in the itinerary
  • > Gratuities for tour guides, drivers, hotel porters, and others
  • > Any other item not specifically included in the itinerary.


Photography and Videography

During your tour, African Connections might take photographs or videos of activities.  African Connections might use these photographs and videos on its website or on other marketing tools.



Passports and Visas

A valid passport is required for all international travel. It must be valid for at least six months from the date of your arrival back in your home country. Check your passport expiration date to be sure it meets this requirement, and if necessary, apply for a renewal as soon as possible. You will not be allowed to board your departure flight if your passport expiration date is within six months of your scheduled return to your home country.

You must also have a valid visa to enter most countries. If you need assistance with such requirements, African Connections recommends that you contact a visa service provider.

It is your responsibility to comply with all passport, visa, and other travel requirements of any country visited.

African Connections assumes no responsibility for travelers who fail to comply with the passport, visa, or other travel requirements of any country visited.



Immunization and Medical Information

Some of our tour destinations have specified immunization requirements. African Connections will advise you of any requirements that are applicable.

African Connections assumes no responsibility for travelers who fail to comply with immunization requirements. Your doctor might also recommend other vaccinations which are not mandatory for travel to the host country.

If you have any further questions regarding the above or any other aspect of your tour, feel free to contact us at [email protected].



Responsibility

African Connections' responsibility is strictly limited. As an inbound tour operator, African Connections organizes, promotes, and sells tour packages consisting of certain travel services, including, but not limited to, ground transportation, sightseeing excursions, and hotel accommodations. African Connections purchases these services from various suppliers.

The suppliers providing travel services for African Connections’ tour programs are independent contractors, not agents or employees of African Connections. In addition, African Connections does not act as an agent for any party. African Connections is not responsible for the willful or negligent acts and/or omissions of such suppliers or of their respective employees, agents, servants, or representatives, including, without limitation, their failure to deliver or their partial or inadequate delivery of services.

By utilizing the travel services of the suppliers, you agree that African Connections shall not be liable for any accident, injury, property damage, or personal loss to you or to those traveling with you in connection with any accommodation, transportation, or another travel service, or resulting directly or indirectly from any occurrence or condition beyond African Connections’ control, including, but not limited to, acts of terrorism, war, defects in vehicles, breakdown in equipment, strikes, theft, or delay or changes in itinerary or schedules. All pricing is subject to change. Hotels and other accommodations are subject to change.





General Promo Guidelines

Participation Requirements
Non-Stackable Offers: Promotional discounts, including the “Share, Like & Comment” offer, the newsletter subscription discount, or any other ongoing promotion, cannot be combined or stacked.

Single Tour Redemption: Only one promotional offer may be applied per tour booking. Multiple promo codes or discounts cannot be used for the same tour.

Eligibility: This promotion is open to new and returning clients of African Connections who comply with all terms outlined herein.

Right to Modify or Cancel: African Connections reserves the right to amend, suspend, or terminate this promotion at any time without prior notice in cases of fraud, abuse, or unforeseen circumstances.



Subscriber Sign-Up Promo

You will receive a one-time credit of $100 if you join our Subscribers' list. This credit can be used on the first tour that you book with us. The credit must be used within 6 months of your sign up.

Participation Requirements
Mandatory Actions: To qualify for the promotion, the following action is required:
- Join our email subscribers' list before booking for a tour. Joining the subscribers' list after booking a tour does not qualify you for this promo.
- Book a tour within 6 months of joining the email subscribers' list.

Verification: African Connections reserves the right to request proof of all promotional actions taken. This may be a request for the email you used to sign up. The subscription date will also be verified.

Unique Participation: Each individual may only participate once using their email address. Duplicate entries, bot activities, or suspicious engagement will be disqualified.



Share, Like & Follow Promo

Participation Requirements
Eligible Platforms: Participants must complete the promotional activities on at least two (2) of African Connections’ official social media pages. These may include Facebook, Instagram or YouTube.

Mandatory Actions: To qualify for the promotion, the following actions are all required:
- Like at least one (1) promotional post
- Follow/subscribe to our page
- Share the promotional post publicly on your profile or story. Note: Private shares or hidden activity will not be counted.

Verification: African Connections reserves the right to request proof of all promotional actions taken. Failure to provide proof may result in disqualification from the promotion.

Unique Participation: Each individual may only participate once using their verified social media accounts. Duplicate entries, bot activities, or suspicious engagement will be disqualified.



Air Arrangements

In our commitment to keeping your tour costs low, while providing you the best tour experience, we take advantage of the promotional fares offered by several different airlines. This might result in our changing travel schedules and or changing listed airlines. However, African Connections will not change the airline or travel schedule within 30 days of your scheduled travel date.

Despite African Connections’ commitment not to change the travel schedule within 30 days of your scheduled travel date, international air schedules are subject to change at any time. If you are responsible for purchasing domestic tickets to connect with an international flight, you must be sure you arrange for a flight that will not compromise your on-time arrival for your international flight.

We recommend that you do not purchase domestic air tickets with high penalty charges for changes. We further recommend that you wait to purchase your domestic air ticket until 29 days before your departure.

We also recommend that you contact your airline at least 30 days prior to your departure to determine its pre-departure procedures and requirements for boarding and travel to your destination. You should further note that airline pre-departure procedures and requirement are subject to change at any time.

It is your responsibility to comply with all airline pre-departure procedures and requirements.

African Connections assumes no responsibility for travelers who fail to comply with airline pre-departure procedures and requirements.